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Posts Tagged ‘Business Transformation’

Why do we turn to nonprofits, NGOs and governments to solve society’s biggest problems? Michael Porter admits he’s biased, as a business school professor, but he wants you to hear his case for letting business try to solve massive problems like climate change and access to water. Why? Because when business solves a problem, it makes a profit — which lets that solution grow.

Please take about 16 minutes to listen to Dr. Porter and understand why our global  business environment has changed and why business needs to modify it’s models to reflect that change.

Michael E. Porter wrote the books on modern competitive strategy for business. Now he is thinking deeply about the intersection between society and corporate interests. He argues that companies must begin to take the lead in reconceiving the intersection between society and corporate interests — and he suggests a framework, that of “shared value,” which involves creating economic value in a way that also creates value for society.

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“He who is fixed to a star does not change his mind.” ~Leonardo Da Vinci
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Today’s businesses face a constantly changing landscape that will force closer collaboration between businesses and their community through Sustainability initiatives. Solid partnership between business and community groups will not happen overnight. There are too many changes in strategy, culture, organization and processes. Yet it is a critical shift beyond just environmental considerations to become a key contributor to the value of the community. For those Sustainable Developed strategies, stakeholders must take an active part in strategic planning and day-to-day execution.

Companies will continue to be under pressure to generate value in the Sustainability portfolio that pays the way to operational efficiencies, growth and innovation to increase a competitive advantage. This is only be realized to strong integration that places business value at the center. Collaborative customer centric strategies, supported by Sustainable Develop strategies chosen for the return it will provide, will become the rule rather than the exception. Sustainability will be the model for business in the 21st-century.

The road to these new Business models and strategies is not an easily journey. But neither can it be avoided. Companies that began taking the first steps towards strengthening their business with Sustainability solutions, Business partnerships and move strategically towards tomorrow’s more flexible strategies will be favorably positioned for continued success and growth. Sustainability is an evolutionary process and builds on previous stages of development:

• First, Sustainability is a new mindset and focuses on awareness how resources are used, wastes created and compliance with regulations.

• Second, understanding leads to elimination of waste. This conviction will be a key driver, encouraging optimization of processes as an underpinning to successful Sustainability, reaping costs savings and increased productivity.

• Third, leverage your Sustainability effort to differentiate your products. Build a closer relationship with existing Customers to address their needs and differentiate new products for new customers.

• Fourth, interleave Sustainability throughout your corporate strategies (Operations, IT, Marketing etc) and create a comprehensive single “Sustainability strategy” for both external and internal communities.

• Fifth, promote and refine your aspirational strategies for philanthropy (e.g., breast cancer, military vet programs, diseases, etc), restoration (e.g., wetlands, reforestations, etc.), other social and environmental issues. For those efforts will reflect on your brand image, but remind yourself that continued optimization is ongoing for a Sustainable enterprise, not a one time goal.

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The 21st century will be Renaissance of Sustainability, it will be the convergence of science, engineering, art and understanding of nature.

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Building a bridge to benefits thumbnail

Owners, Executive and other Leaders are investigating a global world concerned about Sustainability, that type of understanding can be difficult to obtain. In early December 2013, I published my second book entitled “Building a Bridge to Benefits”. If you are interested in reading about the book or want to purchase copies today, here is the link to CreateSpace, an Amazon company, go to: https://www.createspace.com/4532590
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Contact information and Services
A Certified Sustainability and Quality consultancy
•    Sustainability and Quality Consulting
•    Sustainability and Quality Workshops
•    Sustainability and Quality Speaking Engagements

Jarvis Business Solutions, LLC

Toll Free: (888) 743-3128
Email: Ralph.Jarvis@JarvisBusinessSolutions.com
Web site: http://www.JarvisBusinessSolutions.com

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“Process change has become embedded in individual functions and business units, and they have seen the benefits to their bottom lines. So they come to IT because they want to know what other parts of the company have done. We’ve gone from being the engineers of new processes to being the movers of innovation across the company.” ~  Lee Scott, former CEO of WalMart
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“Much more remains to be done to help companies turn Sustainability goals into action,” said Georg Kell, Executive Director of the UN Global Compact. “CEOs clearly see the need to instill Sustainability at all levels and roles within organizations, and this unprecedented level of data and analysis will enable us to help them on their journey to truly embedded long-term Sustainability.”

Business Transformation, when designed as an Opportunity, is the alignment of Business Strategies, Objectives and Requirements that orchestrate your enterprise resources (i.e., Customers, Operations, Financial, IT, Suppliers, etc.). The desired change is directed by unique Roadmaps and is measured by metrics for Growth, Performance and Savings.

Business Transformation can be defined as the “combination of strategic, process, organizational change, and technology development focused around one clear vision, resulting in a significant change in the organization and substantial financial benefits[1].” This has been the theme in previous chapters and now we need to link the value of transformation into actions and milestones.

Corporations, whether small, medium or larger sized, are always faced with refinement and improvement of complex business systems and strategic processes. Often these key structures are intertwined, so Transformation must be controlled and managed.
Transformation is controlling business change in order to reposition your organization by exploiting potential increases in Growth, Performance or Savings. In today’s environment, success can be derived from applied best-in-class solutions.

Successful transformation can be implemented incrementally, based on a project’s focus such as efficiency, productivity, profitability or a selected combination. In the beginning, select the “low lying fruit” that is easy to complete, build team confidence and can quickly apply the new tools and training for your entire organization.

Management of risk and its mitigation are key to any successful project. In a low reward scenario, a single project that is positioned to take advantage of technology could also be applied in order to streamline processes and provide efficiencies with little downside risks. At the operating or department level, productivity gains and financial rewards can be gained through streamlined processes and/or technology. In another scenario, co-transformations between departments can produce a synergistic effect, and again the efficiency increases rewards. Last and most significant is the strategic scenario of transformation that would encompass the whole organization providing systematic rewards and results.

This is an excerpt of my new book “Building a Bridge to Benefits”. Publication date is scheduled for November 2013 and is planned to be available on Amazon. More to come …
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Jarvis Business Solutions, LLC
Contact Information
Email: Ralph.Jarvis@JarvisBusinessSolutions.com
Blog: http://horizons.JarvisBusinessSolutions.com
Web site: http://www.JarvisBusinessSolutions.com
LinkedIn: http://www.linkedin.com/in/corporatesocialresponsibility/

Lead Smart, Endless Opportunities when Sustainability is driven by Lean Six Sigma
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Footnotes
[1] Goonan, Brian, “Business Transformation: Doing it Right, Part I,” CIO Magazine, 9 February 2005

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“Optimism is a good characteristic, but if carried to an excess, it becomes foolishness. We are prone to speak of the resources of this country as inexhaustible; this is not so.”  ~ Theodore Roosevelt, Seventh Annual Message to Congress, December 3, 1907
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Ethics and Stewardship are the fundamental moral principles that drive and mold your Core Assets. Your internalized ethics and commitment to Stewardship establishes a basis for your corporate culture. That culture provide the corporate guidance, direction and boundaries for acceptable behavior and limits decisions that are consider unethical, irresponsible or illegal in the communities which you operate. As previously discussed, Core Assets are interlinked with your culture and transform those values into actions and results throughout your organization.

Create a Vision, understand the elements and principles of Sustainability and how that would apply to your business. Your business is unique, it may be similar to your competition. Make it distinct and differentiate yourself from the pack. Integrating Sustainability will make your organization truly unique from end-to-end. It will you give you a better perspective, viewed through a lens that includes not only internal viewpoints, but external aspects of outside influences. As a leader of Sustainability you have a unique opportunity to lead your enterprise through a fresh Vision, based on Ethics, that is a Commitment to Sustainability. Your Core Assets will be driven by business values recognizing that Sustainability align to the needs of the present without sacrificing resources for future generation’s needs. It challenges your ideals beyond your brick and mortar walls and it is a role that legacies are made from.

In a real example, IBM reflects this approach. Based on a recent study from IBM, today’s CEOs are “learning while leading”. Of those surveyed, say their organization must exhibit three key characteristics: 61% must be “customer obsessed”, 60% want an “inspirational leadership”, and 58 % want “leadership teaming”. CEOs must differentiate their organizations.[1]
•    Today’s Customers are looking for Sustainability factors in your products.
•    Sustainability is a catalyst to move closer to all externalities and Suppliers would be a good beginning for that innovation.
•    Engage your employees to develop shared values. Allow your organization to collectively develop its core values.

This is an excerpt of my new book “Building a Bridge to Benefits”. Publication date is scheduled for November 2013 and is planned to be available on Amazon. More to come …
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Jarvis Business Solutions, LLC
Contact Information
Email: Ralph.Jarvis@JarvisBusinessSolutions.com
Blog: http://horizons.JarvisBusinessSolutions.com
Web site: http://www.JarvisBusinessSolutions.com
LinkedIn: http://www.linkedin.com/in/corporatesocialresponsibility/

Lead Smart, Endless Opportunities when Sustainability is driven by Lean Six Sigma
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[1] Leading Through Connections 2012 – IBM Corporation, pg. 15, Retrieved: 11 December 2012

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“People only see what they are prepared to see.” ~ Ralph Waldo Emerson
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Business needs a model to integrate strategies with objectives, both business and sustainability, to collaborate internally, listen to external publics, effectively apply effort and resources that produce products and services fulfilling expectations of the customer. It promotes continuous improvement while recognizing stewardship for the environment, while benefiting the corporation.

“In a typical large change program, it is not a matter of sending out the new organization chart or the new budget or the new strategy with a few projects. It is about changing people’s behavior, often a lot of people, and this is not trivial.”           ~ Professor John P Kotter, Harvard Business School

Interesting enough, research shows there are at least two paths to Sustainability. Sustainability can be a voluntary, directed and focused initiative designed to transform the mindset and culture within your organization. Often times this is a culmination of a series of transformations that has brought your organization to realize that the next step should be long-term and more stable over time. Sustainability can also be an obligation from the central government to ensure environmental control of emissions that encourages best practices or driven by market or internal forces to survive the changing market landscape.

However, there is another perspective that acknowledges that Sustainability is the evolutionary “next step” of investigating internal and external opportunities. Not every company understands Sustainability, nor embraces CSR to implement it correctly.  Understanding starts with recognizing threats and accepting why change is necessary. Here are seven possible explanations of why a company would choose to be socially responsible:

Reason #1: Urgently Needed Fixes.  Often times, Owners and Executives will want to transform their organization, with a since of urgency, for immediate reasons. Many times this is triggered by a crisis or event that forces the need for change.  It may be a vacuum in the succession of the business leadership, market valuations, illegal business practices or environmental catastrophes. Owners and Executives, who are forward thinking, will recognize potential impact of their crisis and foresee the consequences and recognize the potential exposure from past practices.

Reason #2: It’s just the way it has always been[1]. Succession of leadership is an opportunity for change. This is especially true when the original founders of the Corporation past leadership roles to trusted personnel and family. Taking this transition creates an opportunity for change that could outline a number of reasons why executives would consider Sustainability as the next logical organizational change. The organizational mantra “it’s always been this way” should be a signal for leadership to look at areas of waste and applying Sustainability and Quality principles.

Reason #3: CEO interest[2]. A CEO may have a number of interests around Sustainability, but the two most important are based on tangible benefits in mitigation of external risks. Today, more often than not CEOs will rely upon their CFOs expertise and understanding of tangible benefits from Sustainability. From a risk point of view, CEOs must play the leadership role when confronted by NGOs. As Steve Fludder, VP of Ecomagination, GE said; “Let’s figure out how to take the world in a different direction and let’s all go there together.”

Reason #4: Reducing Costs To Stay Competitive. Good leadership will have costs as targets for business success. Would these cost savings have happened anyway without Sustainability?  Perhaps. Looking through Sustainability lens, identification and elimination of costs will be seen differently. Here are some examples of how costs could increase performance and profitability in an organization:

  •    Cut mileage out of transportation routes
  •    Reduce energy consumption
  •    Reduce water consumption
  •    Telecommuting to reduce employee carbon footprint and increase productivity
  •    Eliminate a variety of waste, internally and externally

Reason #5: Legislation Uncertainty. CSR is a form of corporate self-regulation integrated into a business model. Astute executives are CEOs are wary of looming “anti-business” rhetoric and possible legislation that will increase government involvement in environmental processes and procedures. In this context, CSR is a mitigation tool against government over regulation of an industry. Further, CSR policy functions as a built-in, self-regulating mechanism whereby a business monitors and ensures its active compliance with the spirit of the law, ethical standards, and international regulations.

Whether through court decisions, regulations, or legislation, companies and industries can be forced into social and environmentally responsible practices. They are also worried about possible legislation that would penalize previous behavior and increase future litigation and risk to business. Current EPA regulations monitor impact from air, water and land emissions.

Reason #6: Overzealous Marketers[3]. “Greenwashing” is recognized as the “yellow journalism” of marketing. It makes claims about a product or company that cannot be substantiated by actual business or environmental actions or records involving the protection of community, habitat or the entire planet. Overzealous marketers are essentially disingenuous storytellers who are not practicing social responsibility and not transparent. However, prudent leadership caught in “liar, liar, pants on fire” scenario may be compelled to rectify that behavior and improve their brand image through active Sustainability practices.

Reason #7: Third Party Intervention. A financial institution that has supported the business may seek improvements in the business performance to reduce a potential risk to their investment. This may prompt the business leaders to take improvement actions that were previously alien to satisfy the institution and reduce the risk to their own assets that may be held as a guarantee against the investment[4].

Reason #8:  Sales Decline. There may be a serious decline in sales. Competition, new technologies, a failure to meet the customer needs and expectations, a history of poor product development and introduction or poor marketing may all be contributory factors in reduced sales and be the catalyst for the business owner to change the approach to the business development[5].

Reason #9: Takeover. The business is acquired and the policies and practices of the acquiring business are adopted and introduce a proactive approach to the business. This may follow the appointment of new executive directors[6].

Reason #10: Lack of Internal Skills. The dearth of management skills within the business may trigger the appointment of an external senior executive who brings new methodologies, planning and enterprise to the business[7].

Reason #11:  Family Business ‘Turmoil’. The autocratic control of an owner may at times only be changed through the realization that permanent family divisions are undesirable. It may well be the opportunity for perhaps the ‘university educated next generation of family’ to demonstrate their abilities in setting and achieving sustainable growth strategies and managing the culture change[8].

Reason #12: Where’s The Beef? This a true “loss of face” predicament when your executives have promoted that the company meets or exceeds compliance to Sustainability principles and standards, but either have not fully implemented checks and balance, not completely institutionalized all employees, have not tethered executive incentives to behavior or do not hold Suppliers to the same standards. The most obvious example is British Petroleum [BP]. BP had engage its entire enterprise and committed to Sustainability for years. It was often highlighted as an example of making a carbon based industry leader into a paragon of Sustainability virtue. However, in 2010, that lofty status was dethroned when BP created the worst environmental disaster in the Gulf of Mexico.

Sustainability is the holistic business model for the 21st century. From a business perspective, it is a long-term strategy that eliminates waste, both externally and internally, while supporting the survivability and transformation of the enterprise. The future is our’s to create now.

Footnotes:
[1] Epstein-Reeves, James; The Six Reasons Why Companies Actually Wind Up Embracing CSR,  Forbes,  The CSR Blog – Corporate Social Responsibility  10/17/2012
[2] Epstein-Reeves, James; Ibid.
[3] Epstein-Reeves, James; Op. cit.
[4] Willetts, David; DAW Consulting, UK; Retrieved; 12 Aug 2012
[5] Willetts, David; Ibid.
[6] Willetts, David; Op. cit.
[7] Willetts, David; Op. cit.
[8] Willetts, David; Op. cit.

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“All truths are easy to understand once they are discovered; the point is to discover them.”  ~ Galileo Galilei
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U.N. Intergovernmental Panel on Climate Change (IPCC) is a small staff of 12 volunteer scientists who research Climate Change. They recently published another tome that questions their veracity. It also questions whether Climate Change is real, imagined, but essentially does not resolve that question at all. Its suggested (but unsubstantiated) impact on the environment, society and economic consequences is becoming an indicator for uncertainty rather than explaining real trends.

These assumptions and Climate Change is controversial since it is promoted by “beliefs” rather than measurable facts and metrics. The IPCC said; “scientists are 95% certain that humans are the “dominant cause” of global warming since the 1950s.” Although there is no change in temperature for the last 15 years, yet that anomaly is downplayed in the report.

Why the disparity? According to the scientists, it is due to the ongoing understanding of climate change. The report made significant adjustments from its previous reports. For example:

  • In the 2007 study, the temperature range for doubling CO2 in the atmosphere was 2.0C to 4.5C.
  • In the latest study,  the temperature range for doubling CO2 in the atmosphere was expanded  to 1.5C to 4.5C.

Apparently they needed to expand the range of temperature to “fit” their models? Although this is cynicism, increasing the range in temperatures and assumptions affect predictions of sea level rise that will proceed faster, ocean warming, and other areas where warming is projected to continue in all scenarios. Here are some other areas where recommendations from the IPCC impact scenarios:

  • Rising Sea Levels
  • Ocean Acidification
  • Heat Extremes
  • Lower agricultural yields
  • Risks to Human Support Systems
  • Non-linear impacts tipping elements

So, where is the reporting Transparency in the study? It is public, right. But shouldn’t the IPCC stand on the same level of scrutiny that corporations are encouraged to provide? It stands with “scientist’s belief” that man has created the problem of climate change, yet recent IPCC models do not explain man’s significance on Earth’s climate.

What be other explanations? Here are a few examples: volcanoes in the lithosphere or hydrosphere, recent earthquakes that created an island off the coast of Pakistan that is made of methane infused clays, possible thawing of the permafrost and possible underestimate of the sun’s influence, especially with the recent large solar flares.

Predicting the Climate Change of our planet is a huge undertaking. Given this rather “flexible” notion to Climate Change, based on a dozen volunteer scientist’s “beliefs” and opinions. Why would executives give any credence to Sustainability? Executives make decisions on facts. And according to other sources, there are other significant megaforces that executives would recognize as a threat to their bottom line.

IPCC has been a target for promoting their own agenda, not the science. I would have thought that criticism could be minimized if they took a recommendation from their organization, the United Nations. Both the UN Global Pact and CERES have principles for BUSINESS. Why doesn’t the UN have principles for CLIMATE CHANGE? My suggestion is to read and become more informed. Here are a couple of recent articles that also question the recent IPCC publication:

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“Coming together is a beginning. Keeping together is progress.
Working together is success.” ~ Henry Ford
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Learning how to adopt Sustainability principles to produce a corporation’s awareness of resource consumption like carbon, water, and electricity in order to run their businesses in compliance with existing laws and regulations is based on “lessons learned”.

Sustainability promotes awareness.
Awareness promotes learning and values.
Learning promotes forward thinking to anticipate the future.

If trends continue, Sustainability will be the new competitive tool for business in the 21st Century. It is an internal, external, and a forward facing conviction that embeds and integrates disruptive business practices and technology. Internally, it coordinates your Core Assets that are based on common values. Externally, it addresses externalities and builds outside relationships with those entities. As for forward facing facet, Sustainability always interacts in a dynamic environmental, economic and social environs. Last, but critical to success, is the evolution of innovation that is designed to fit you business needs. It should continue to adapt and provide services to produce products wanted by your customers and address marketplace opportunities based on Sustainability.

If ethical decision making is not part of your due diligence analysis, it should be. For it can be the bridge from your corporate values to the actual “go-no go” decision for a variety of projects and initiatives. It can help steer efforts into avenues that could otherwise be overlooked. Addressing Sustainability and Stewardship in context of approving funding would help ensure your strategic directions are met and align with other business constraints (i.e., ROI, cost reduction, new product development, etc.).

Understanding ethical standards, consequences in violating standards, and the impact on your core assets can have a positive effect on your corporate culture was implemented and enforced prudently. This regarding those values, can have an  underlying  perception that those values are not genuine. Regular discussion, execution for ethical issues in applying those issues and business cases are helpful in ensuring sustainable development and stewardship.

This is an excerpt of my new book “Building a Bridge to Benefits”. Publication date is scheduled for November 2013 and is planned to be available on Amazon. More to come …
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Jarvis Business Solutions, LLC
Contact Information
Email: Ralph.Jarvis@JarvisBusinessSolutions.com
Blog: http://horizons.JarvisBusinessSolutions.com
Web site: http://www.JarvisBusinessSolutions.com
LinkedIn: http://www.linkedin.com/in/corporatesocialresponsibility/

Lead Smart, Endless Opportunities when Sustainability is driven by Lean Six Sigma
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Your leadership provides the vision for the future and encourages employee-led changes to improve procedures, processes and effective innovation for now and the future. Leading your people by empowering them with skills and knowledge is a critical success factor for sustainable transformation.   ~ Ralph Jarvis
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Like any other form of transformation, Sustainability must be embraced by ALL stakeholders. Having years of Business, Government and IT Transformation experience, I have seen organizations present change as an elective – in that scenario, it is always a disaster in the making. Executives must be engaged. Middle management must be engaged.  All employees must be engaged and empowered. But all of this will only work if there is a clear Vision – for Sustainability is more like a cause.

Stakeholders need to clearly understand their role and impact on the company when they do not “own” their new responsibilities. Transformation is serious business and should be executed that way. This article is a good example of NOT thinking through the true business case for Sustainability …

FastCompany article:  3 Hidden Killers Of Sustainability Programs

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Jarvis Business Solutions, LLC
Contact Information
Email: Ralph.Jarvis@JarvisBusinessSolutions.com
Blog: http://horizons.JarvisBusinessSolutions.com
Web site: http://www.JarvisBusinessSolutions.com
LinkedIn: http://www.linkedin.com/in/corporatesocialresponsibility/

Lead Smart, Endless Opportunities when Sustainability is driven by Lean Six Sigma
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“Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.” ~ Jack Welch
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Companies in all sectors need to prepare themselves for a world where raw materials may be in short supply[1]. Within the next five years, resources will be affected and their shortages will impact industries and products delayed to the marketplace. Most significant will be shortage of food and water. These are only examples, but assuming continued population growth and demand for products, the shortages will become much larger and more critical as we move closer to 2050. The future scenarios are topics of repeated studies and reports that provide insight how business “as usual” will need to adapt. Business models that embrace Sustainability will be better prepared and better positioned to survive major disruptions in resources.

“More and more companies are embracing Sustainability as a cornerstone in their strategy to build competitive advantage. There is clearly strategic thinking going on at the highest level in business and government.”

At the same time, Haugland[2] warns that “there is still a large number of companies that are not acting decisively on Sustainability issues due to the lack of knowledge and organizational capabilities…and ultimately this will lead to winners and losers. Put simply, Sustainability matters to business and those who take it seriously and use it as a source for innovation will prosper in the years ahead[3].”

Peter Graf, Chief Sustainability Officer of SAP. Graf runs the Sustainability business at SAP that creates products to help companies become more Sustainability. He laid out four stages that most companies move through as they use Sustainability principles as a lens to better understand operations and improve efficiency and productivity.

  • First, companies become more aware of how they are using resources like carbon, water, electricity in order to run their businesses in compliance with regulations.
  • Second, companies use the increased awareness to optimize their processes, reaping financial benefits through cost savings and increased productivity.
  • Third, companies leverage Sustainability to differentiate their offerings to the market.
  • Fourth, companies weave Sustainability into their overall corporate strategy, as opposed to simply trumpeting a separate “Sustainability strategy[4].”

Footnotes:
[1] KMPG; Expect the Unexpected: Building business value in a changing world; KPMG International; 2012
[2] DNV’s Chief Operating Officer Bjørn K. Haugland underlines growing interest in sustainability as business case.
[3] Brewer, Stuart; COO beat sustainability drum; DNV (Det Norske Veritas); http://www.dnv.com; 29 Oct 2010; Retrieved: 6 Aug 2013
[4] Woods, Dan; “Four Steps to Improving Profits through Sustainability”, Interview of Peter Graf, Chief Sustainability Officer, SAP; Forbes: CIO Network: Mar. 31 2011; Retrieved 31 March 2011

This is an excerpt of my new book “Building a Bridge to Benefits”. Publication date is scheduled for November 2013 and is planned to be available on Amazon. More to come …

_____________________________________________________________________
Jarvis Business Solutions, LLC
Contact Information
Email: Ralph.Jarvis@JarvisBusinessSolutions.com
Blog: http://horizons.JarvisBusinessSolutions.com
Web site: http://www.JarvisBusinessSolutions.com
LinkedIn: http://www.linkedin.com/in/corporatesocialresponsibility/
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No other time in history has mankind seen the probable future of the planet and will be judged by his actions to preserve it.
~ Ralph Jarvis
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I wanted to express my deep appreciation for those interested in the completion of my new book. Thank you so much for your interest for it, which often encouraged me to bring this second book to fruition. Here is an update to my publish timeline: I plan on publishing the book in the October – November 2103 timeframe.

It will be available on Amazon and compliments the first book, “Any Questions?!” That book was the first primer to address the union of Sustainability and Lean Six Sigma practices woven onto business strategies to eliminate waste.

I completed this first book, “Any Questions?!”, which is the first leadership primer that fuses Sustainability with the Lean Six Sigma. The book, available through Amazon and Kindle, is design to be used in lecture, web, or workshop environments. This is what others, who have reviewed the book, recommend:

“This is not a book on theory.  Rather,  “Any Questions?” is a leader’s reference for Lean Six Sigma application and the creation of a true 21st century, sustainable, and competitive organization.  ~ Walter W. Casey, PhD

“This is not a ‘how to of Lean Six Sigma’ it is a ‘why to of Lean Six Sigma’.  We are in a time when calculated change is necessary and inevitable. Taking a data driven concept and intertwining that with people and operations is Mr. Jarvis’ outline for success.  You might expect a typical ‘dry Lean Six Sigma read’, but instead you will find a book on effective leadership.”  ~ Traci Bernard, President

“For anyone tasked with the implementation of strategic plans, either for a whole organization or an individual business unit this book is a valuable resource.”  ~ David Sutherland, CTO

As mentioned previously, “Any Questions?!” was a ‘why to of Lean Six Sigma’. The new book is designed to provide an understanding to “why Sustainability transformation” of a company. Why change to Sustainability? What is the value for business to change its enterprise? Why change to Lean Six Sigma? Why would you want to combine both concepts? Why is Sustainability a long-term Commitment and why it promotes a better future?

Senior leadership needs to focus on a Vision that can be controlled and that can be affected. Elimination of waste is key for both Sustainability and Quality, regardless of your maturity level. Remember, Sustainability and Quality are long-term commitments, but benefit your enterprise for different reasons.

Deming’s original groundbreaking intellectual capital was a keystone to future growth and application of Qaulity. However, from Deming’s point of view, Quality initiatives are not simply dismissed after a crisis. Deming become frustrated with American executives when most programs for statistical quality control were terminated once World War II and government contracts came to an end.

However, the new book establishes the value proposition that the “spine” of Sustainability is fused with Lean Six Sigma to target and eliminate waste, internally and externally. The book walks you through CXOs perspectives to those targeted areas that need remediation. The final result is tangible bottom line benefits while improving brand image and recognizing corporate responsibilities in term of economic, environmental and social spheres.

More to come …
_____________________________________________________________________
Jarvis Business Solutions, LLC
Contact Information
Email: Ralph.Jarvis@JarvisBusinessSolutions.com
Blog: http://horizons.JarvisBusinessSolutions.com
Web site: http://www.JarvisBusinessSolutions.com
LinkedIn: http://www.linkedin.com/in/corporatesocialresponsibility/
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